Courier for SaaS
Courier for SaaS
Courier for SaaS
Ship Notifications That Drive Engagement
SaaS Notifications,
Done Right
Courier lets you ship multichannel notifications fast, so you can focus on building the core SaaS product your users rely on. Stop wasting time on notification infrastructure.
Courier lets you ship multichannel notifications fast, so you can focus on building the core SaaS product your users rely on. Stop wasting time on notification infrastructure.
Courier lets you ship multichannel notifications fast, so you can focus on building the core SaaS product your users rely on. Stop wasting time on notification infrastructure.
Make Every Notification Feel Like Part of the Product
Reach customers wherever
work happens
Send messages on the right channel at the right time. Keep users connected at their desk or on the go.
Send messages on the right channel at the right time. Keep users connected at their desk or on the go.
Send messages on the right channel at the right time. Keep users connected at their desk or on the go.
Deliver a unified brand experience
Set your brand once and apply it everywhere with a no-code designer that makes it easy to create reusable templates for every channel.
Set your brand once and apply it everywhere with a no-code designer that makes it easy to create reusable templates for every channel.
Set your brand once and apply it everywhere with a no-code designer that makes it easy to create reusable templates for every channel.
Send smarter messages,
not more of them
Drive higher engagement by using customer data to control content, timing, and delivery channels.
Drive higher engagement by using customer data to control content, timing, and delivery channels.
PHI-compliant notifications with BAA, SOC 2, encryption, audit logs, and regional data residency.
The Notification Stack You’d Build,
If You Had the Time
The Notification Stack You’d Build, If You Had the Time
Activation
Account access
Payments
Coordination
Faster Time-to-Value
Make a strong first impression with multi-step journeys to deliver timely and relevant messages.
Trigger event-based notifications to nudge users along
Mix in multiple channels to ensure the message lands
Personalize templates so users know message was meant for them
Activation
Account access
Payments
Coordination
Faster Time-to-Value
Make a strong first impression with multi-step journeys to deliver timely and relevant messages.
Trigger event-based notifications to nudge users along
Mix in multiple channels to ensure the message lands
Personalize templates so users know message was meant for them
Faster Time-to-Value
Make a strong first impression with multi-step journeys to deliver timely and relevant messages.
Trigger event-based notifications to nudge users along
Mix in multiple channels to ensure the message lands
Personalize templates so users know message was meant for them
Frictionless, Secure Access
Eliminate login friction and enhance security with multichannel login workflows
Dispatch one-time codes over SMS, email, or push
Protect users with multi-factor authentication workflows and anomaly alerts
Respect user preferences with a centralized preference API
Billing Optimization
Automate payment reminders to prevent churn with retry logic and escalation workflows for failed payments.
Trigger immediate payment-failure notifications on the best channel for each user
Automatically escalate missed payments from key accounts to Slack or Teams
Consolidate payment history with a notification center customized for your SaaS product.
Collaborate without chaos
Bring conversations and @mentions into the places work gets done: Slack, Teams, email, or an in-app notification center
Create channel cut-off times and mobile fallback for urgent requests
Collect stakeholder feedback on their preferred channels with one send
Schedule automated followups for incomplete tasks
Faster Time-to-Value
Make a strong first impression with multi-step journeys to deliver timely and relevant messages.
Trigger event-based notifications to nudge users along
Mix in multiple channels to ensure the message lands
Personalize templates so users know message was meant for them
Frictionless, Secure Access
Eliminate login friction and enhance security with multichannel login workflows
Dispatch one-time codes over SMS, email, or push
Protect users with multi-factor authentication workflows and anomaly alerts
Respect user preferences with a centralized preference API
Billing Optimization
Automate payment reminders to prevent churn with retry logic and escalation workflows for failed payments.
Trigger immediate payment-failure notifications on the best channel for each user
Automatically escalate missed payments from key accounts to Slack or Teams
Consolidate payment history with a notification center customized for your SaaS product.
Collaborate without chaos
Bring conversations and @mentions into the places work gets done: Slack, Teams, email, or an in-app notification center
Create channel cut-off times and mobile fallback for urgent requests
Collect stakeholder feedback on their preferred channels with one send
Schedule automated followups for incomplete tasks
Cover your SaaS
Courier is built for SaaS-grade trust and compliance. We support your need to protect data and meet rigorous regulatory standards, including:
Courier is built for SaaS-grade trust and compliance. We support your need to protect data and meet rigorous regulatory standards, including:
From data residency to robust encryption, Courier delivers the safeguards required for SaaS communications—out of the box.
From data residency to robust encryption, Courier delivers the safeguards required for SaaS communications—out of the box.
From data residency to robust encryption, Courier delivers the safeguards required for SaaS communications—out of the box.
SaaS Notification Use Cases
Nurture trial and onboarding flows, announce new features, or send usage summaries directly to users’ inboxes.
Nurture trial and onboarding flows, announce new features, or send usage summaries directly to users’ inboxes.
Nurture trial and onboarding flows, announce new features, or send usage summaries directly to users’ inboxes.
SMS
Deliver time-sensitive account alerts, payment reminders, or security codes instantly to mobile devices.
Deliver time-sensitive account alerts, payment reminders, or security codes instantly to mobile devices.
Deliver time-sensitive account alerts, payment reminders, or security codes instantly to mobile devices.
In-App
Consolidate to-do reminders in a notification center directly in your app
Consolidate to-do reminders in a notification center directly in your app
Consolidate to-do reminders in a notification center directly in your app
Push
Re-engage users with real-time activity alerts, milestone congratulations, or inactivity nudges.
Re-engage users with real-time activity alerts, milestone congratulations, or inactivity nudges.
Re-engage users with real-time activity alerts, milestone congratulations, or inactivity nudges.
Slack
Notify customers about time-sensitive opportunities in the application they work in.
Notify customers about time-sensitive opportunities in the application they work in.
Notify customers about time-sensitive opportunities in the application they work in.
Observability
Monitor delivery, open, click, and failure for every notification and auto-retry or reroute
Monitor delivery, open, click, and failure for every notification and auto-retry or reroute
Monitor delivery, open, click, and failure for every notification and auto-retry or reroute
SaaS Platform FAQ
Which channels can we send on, and how do we control them?
Courier supports email, SMS, push, in-app, Slack, Teams, and more. Use routing rules to set conditions, priorities, and fallback logic for each notification.
Which channels can we send on, and how do we control them?
Courier supports email, SMS, push, in-app, Slack, Teams, and more. Use routing rules to set conditions, priorities, and fallback logic for each notification.
Which channels can we send on, and how do we control them?
Courier supports email, SMS, push, in-app, Slack, Teams, and more. Use routing rules to set conditions, priorities, and fallback logic for each notification.
Which channels can we send on, and how do we control them?
Courier supports email, SMS, push, in-app, Slack, Teams, and more. Use routing rules to set conditions, priorities, and fallback logic for each notification.
Can we support preferences and opt-outs without writing a custom UI?
Can we support preferences and opt-outs without writing a custom UI?
Can we support preferences and opt-outs without writing a custom UI?
Can we support preferences and opt-outs without writing a custom UI?
How do we send messages triggered by app events?
How do we send messages triggered by app events?
How do we send messages triggered by app events?
How do we send messages triggered by app events?
What makes Courier more reliable than building it ourselves?
What makes Courier more reliable than building it ourselves?
What makes Courier more reliable than building it ourselves?
What makes Courier more reliable than building it ourselves?
Can we send multi-tenant or organization-specific notifications?
Can we send multi-tenant or organization-specific notifications?
Can we send multi-tenant or organization-specific notifications?
Can we send multi-tenant or organization-specific notifications?
How fast can we go live?
How fast can we go live?
How fast can we go live?
How fast can we go live?
How do I structure notifications in a multi-tenant SaaS environment?
How do I structure notifications in a multi-tenant SaaS environment?
How do I structure notifications in a multi-tenant SaaS environment?
How do I structure notifications in a multi-tenant SaaS environment?
Which design pattern scales best for adding new channels?
Which design pattern scales best for adding new channels?
Which design pattern scales best for adding new channels?
Which design pattern scales best for adding new channels?
How can I handle high-volume notification dispatch without overwhelming my database?
How can I handle high-volume notification dispatch without overwhelming my database?
How can I handle high-volume notification dispatch without overwhelming my database?
How can I handle high-volume notification dispatch without overwhelming my database?
What’s the best way to manage per-user preferences and unsubscribes?
What’s the best way to manage per-user preferences and unsubscribes?
What’s the best way to manage per-user preferences and unsubscribes?
What’s the best way to manage per-user preferences and unsubscribes?
How do I test notification flows end-to-end?
How do I test notification flows end-to-end?
How do I test notification flows end-to-end?
How do I test notification flows end-to-end?
How do I ensure notifications don’t leak across tenants?
How do I ensure notifications don’t leak across tenants?
How do I ensure notifications don’t leak across tenants?
How do I ensure notifications don’t leak across tenants?
How can I add new notification channels without redeploying code?
How can I add new notification channels without redeploying code?
How can I add new notification channels without redeploying code?
How can I add new notification channels without redeploying code?
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